Garnet Hill Reviews

Garnet Hill began in the summer of 1973 when founders Pegge Kirschner and Grant Dowse traveled to Europe and discovered the exceptional quality of flannel sheets made from pure cotton. Unable to find the same quality in the U.S., they decided to start what would later become America's first natural fibers catalog company. The company was launched in Franconia, New Hampshire in 1976 as a purveyor of English flannel. In 1994, organic cotton clothing was introduced. The company was purchased by Cornerstone Brands in 1997. In 2000, the company's website, garnethill.com, went live. The Home Shopping Network, Inc. (HSN) purchased Cornerstone Brands in 2007. In 2017, Garnet Hill, its sister brands, and HSN were acquired by QVC; the worldwide corporation was rebranded as Qurate Retail Group. Today, Garnet Hill continues to create well-crafted, enduring pieces sourced from natural fibers.

Garnet Hill is a company known for its quality and customer service. However, the shipping costs have been criticized as being higher than most other places. This could be a financial commitment for customers as Garnet Hill is an online store. Despite this, many customers have expressed satisfaction with the quality of the products and the service provided. Some customers have had issues with shipping delays and lack of communication. The products range from clothes to home goods, and the quality of these products is often praised. For example, their cashmere sweaters and organic cotton percale sheet sets have received positive reviews. However, if there is a problem with sizing or if the product doesn't look good, returns and exchanges have been handled efficiently. It's important to note that the prices and costs can vary depending on the product and any additional costs such as shipping.

Popular products on Garnet Hill include a variety of items across categories. In clothing, the Linen Shirtdress, Maren Linen & Organic-Cotton Cardigan, Easy Linen Button-Down Shirt, and Prato Knit Jumpsuit are well-liked. The Pima Cotton Easy Sweater Tee and Essential Elbow-Sleeve Tee are also favorites. For a touch of luxury, the Cashmere Wrap and Essential Cashmere Polo Sweater are top picks.

In bedding, the Dream Quilt, Solid Relaxed-Linen Duvet Cover, Wildflower Relaxed-Linen Duvet Cover, and Solid Wrinkle-Resistant Sateen Sheets are popular. The Garnet Hill Signature Solid Flannel Sheets and Garnet Hill Essential Core-Loft® Comforter are also customer favorites.

For the home, the Plush-Loft Blanket and Throw, Cloud-Loft Towels, and Doormat Collection are often chosen.

Please note that availability and prices may vary. It's always a good idea to check the Garnet Hill website for the most current information.

Garnet Hill is a destination for beautifully designed, responsibly sourced, and passionately crafted products made from natural fibers. The company offers apparel and products for the home in original designs, prints, and patterns. The company started over 45 years ago with the finest natural fibers and the coziest flannel sheets. Over the years, they expanded their offerings to include flannel sleepwear, wool sweaters, cashmere scarves, and more. They also introduced organic cotton clothing. Some of the popular products mentioned in customer reviews include their plush loft throw blanket, comfy clothes, cashmere sweaters, and organic cotton percale sheet sets. The company also provides great customer service, with efficient handling of returns and exchanges. However, some customers have reported issues with shipping delays.

Garnet Hill accepts payment cards for purchases. The information from the payment card used for a purchase is retained and made available for future transactions. For international orders, Garnet Hill supports Visa, MasterCard, PayPal, American Express, and China UnionPay. Additional payment options are expected to be available soon. Please note that the availability of these payment methods may vary depending on the location and the specific Garnet Hill service being used.

Yes, credit card payments are accepted on Garnet Hill. The website retains the information from the payment card used for a purchase and makes the payment card available for use in future transactions. This suggests that credit cards are a valid method of payment. However, always check the most current payment methods on the official website to ensure this information is up-to-date.

At Garnet Hill, customers can return items for an exchange or refund within 90 days of the original shipping date, excluding shipping and handling fees. After the 90-day period, if an item is defective, it can be replaced for up to one full year from the date of purchase. Monogrammed, customized, and made-to-order items are nonreturnable and cannot be canceled or modified after the order is placed, with exceptions made for defective items and items damaged during delivery. There is a 48-hour grace period to cancel or modify made-to-order furniture items, including special-order upholstery. After this period, a 25% restocking fee will be applied.

For exchanges, there is no charge to return the item, and the new merchandise will be shipped to you with no shipping fee. For returns, there is a $8.95 shipping fee per package with Garnet Hill's label. Customers can also choose to pay for their own return shipping and insurance via the carrier of their choice. Some oversized items such as rugs require special handling when returning or exchanging.

As for the shipping policy, Garnet Hill uses UPS and USPS to deliver orders. Charges for orders shipping to the United States include U.S. Express Two-Day for only $15.00 more than the regular S&P charge and U.S. Express Next-Day for only $20.00 more than the regular S&P charge.